Consiliari AI Cookies Policy

Effective Date: 04/01/2025
Last Updated: 07/12/2025

1. INTRODUCTION

1.1 About This Cookie Policy

This Cookie Policy explains how Consiliari AI, a product of Nova Nexus LLC (“we,” “us,” or “our”), uses cookies and similar tracking technologies when you visit our website at consiliari.ai, use our mobile applications, or interact with our services (collectively, the “Service”). This policy should be read together with our Privacy Policy, which provides comprehensive information about how we collect, use, and protect your personal information.

1.2 Our Commitment to Transparency

We believe in being transparent about how we use cookies and similar technologies. This policy explains what cookies are, how we use them, what choices you have regarding their use, and how you can manage your cookie preferences. We are committed to respecting your privacy choices and providing you with meaningful control over your data.

1.3 Scope of This Policy

This Cookie Policy applies to all cookies and similar tracking technologies used across our digital properties, including:

  • Our main website and all subdomains
  • Our web-based applications and platforms
  • Our mobile applications
  • Email communications that contain tracking technologies
  • Third-party websites and services that integrate our technologies

1.4 Legal Compliance

We comply with applicable laws and regulations regarding cookies and tracking technologies, including:

  • European Union ePrivacy Directive and General Data Protection Regulation (GDPR)
  • UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Other applicable privacy and data protection laws worldwide

2. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES

2.1 Cookies Defined

Cookies are small text files that are stored on your device (computer, tablet, smartphone, or other electronic device) when you visit a website. Cookies contain information that can be read by the website that created them or by third-party services. They serve various purposes, from essential website functionality to analytics and advertising.

2.2 Types of Cookies by Duration

Session Cookies: These temporary cookies are deleted when you close your browser or end your session. They are essential for basic website functionality and do not remain on your device after your visit.

Persistent Cookies: These cookies remain on your device for a specified period or until you manually delete them. They remember your preferences and settings across multiple visits to our website.

2.3 Types of Cookies by Origin

First-Party Cookies: These cookies are set directly by our website and can only be read by our domain. We use first-party cookies to provide essential functionality and improve your user experience.

Third-Party Cookies: These cookies are set by domains other than our website, typically by third-party services we use for analytics, advertising, or other functionality. Third-party cookies may be used to track your activity across multiple websites.

2.4 Similar Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons (Pixels): Small transparent images embedded in web pages or emails that help us understand user behavior and measure the effectiveness of our communications.

Local Storage: Browser-based storage that allows websites to store data locally on your device, including HTML5 local storage and session storage.

Software Development Kits (SDKs): Code libraries integrated into our mobile applications that may collect information about app usage and device characteristics.

Fingerprinting Technologies: Techniques that collect information about your device and browser configuration to create a unique identifier.

Server Logs: Records of your interactions with our website that are stored on our servers, including IP addresses, browser information, and page requests.

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

Essential cookies are necessary for the basic functionality of our Service and cannot be disabled without significantly impairing your user experience. These cookies do not require your consent under applicable law because they are strictly necessary for the provision of our services.

Authentication and Security Cookies:

  • User login session management
  • Authentication token storage
  • Security verification and fraud prevention
  • Cross-site request forgery (CSRF) protection

Functional Cookies:

  • Language and region preferences
  • Accessibility settings and accommodations
  • Shopping cart and form data preservation
  • Load balancing and performance optimization

Technical Cookies:

  • Website navigation and basic functionality
  • Error tracking and debugging information
  • Content delivery network (CDN) optimization
  • API request management and rate limiting

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. We use this information to improve our website performance, user experience, and service quality.

Website Analytics:

  • Page view tracking and user journey analysis
  • Feature usage statistics and engagement metrics
  • Performance monitoring and optimization data
  • A/B testing and experimentation tracking

User Experience Analytics:

  • Click tracking and heatmap generation
  • Scroll depth and time-on-page measurements
  • Form completion and abandonment analysis
  • Search query and result interaction tracking

Technical Performance Monitoring:

  • Page load times and performance metrics
  • Error tracking and crash reporting
  • Browser compatibility and device information
  • Network performance and connectivity data

3.3 Functional Cookies

Functional cookies enable enhanced functionality and personalization features that improve your experience with our Service. While not strictly necessary, these cookies provide valuable features that enhance usability.

Personalization Cookies:

  • User preference storage and customization
  • Content personalization and recommendations
  • Dashboard and interface customization
  • Notification and communication preferences

Social Media Integration:

  • Social media sharing and interaction features
  • Social login and authentication services
  • Social media content embedding and display
  • Social network activity tracking (with consent)

Third-Party Service Integration:

  • Calendar and scheduling application connections
  • Professional networking platform integrations
  • Productivity tool and software connections
  • Payment processing and billing system integration

3.4 Marketing and Advertising Cookies

Marketing cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies require your explicit consent and can be disabled through our cookie preference center.

Advertising and Remarketing:

  • Targeted advertising based on interests and behavior
  • Remarketing to previous website visitors
  • Cross-device advertising and audience matching
  • Advertising campaign performance measurement

Marketing Analytics:

  • Campaign attribution and conversion tracking
  • Marketing channel effectiveness analysis
  • Customer acquisition and retention metrics
  • Return on advertising spend (ROAS) measurement

Email Marketing:

  • Email open and click tracking
  • Email campaign performance analytics
  • Subscriber behavior and engagement analysis
  • Email preference and segmentation data

3.5 Third-Party Cookies

We work with various third-party service providers who may set their own cookies when you use our Service. These providers have their own privacy policies and cookie practices.

Analytics Providers:

  • Google Analytics for website traffic analysis
  • Mixpanel for user behavior tracking
  • Hotjar for user experience insights
  • Custom analytics platforms for specialized tracking

Advertising Networks:

  • Google Ads for search and display advertising
  • Facebook Pixel for social media advertising
  • LinkedIn Insight Tag for professional network advertising
  • Retargeting platforms for remarketing campaigns

Customer Support and Communication:

  • Live chat and customer support platforms
  • Email delivery and marketing automation services
  • Survey and feedback collection tools
  • Communication preference management systems

4. HOW WE USE COOKIES

4.1 Essential Service Functionality

We use essential cookies to provide core functionality that enables you to use our Service effectively and securely.

User Authentication and Account Management: Essential cookies maintain your login session, ensuring you remain authenticated while navigating our platform. These cookies store encrypted session tokens that verify your identity and prevent unauthorized access to your account. Without these cookies, you would need to log in repeatedly during a single session, significantly degrading your user experience.

Security and Fraud Prevention: We implement security cookies to protect against cross-site request forgery (CSRF) attacks, session hijacking, and other security threats. These cookies generate and validate security tokens for sensitive operations, monitor for suspicious activity patterns, and implement rate limiting to prevent abuse of our services.

Platform Functionality: Functional cookies enable core platform features such as form data preservation, navigation state management, and user interface customization. These cookies ensure that your preferences and settings are maintained throughout your session and that interactive features work properly across different pages and sections of our platform.

4.2 Performance Optimization and Analytics

We use performance and analytics cookies to understand how our Service is used and to identify opportunities for improvement.

User Experience Analysis: Analytics cookies help us understand user behavior patterns, including which features are most popular, where users encounter difficulties, and how we can improve the overall user experience. We analyze page views, click patterns, navigation flows, and feature usage to optimize our platform design and functionality.

Technical Performance Monitoring: Performance cookies enable us to monitor website speed, identify technical issues, and optimize our infrastructure. We track page load times, server response times, error rates, and other technical metrics to ensure our Service performs optimally across different devices and network conditions.

A/B Testing and Experimentation: We use cookies to conduct controlled experiments and A/B tests that help us improve our Service. These cookies ensure that users have a consistent experience during testing periods and enable us to measure the effectiveness of different features, designs, and user flows.

4.3 Personalization and Customization

Functional cookies enable us to provide personalized experiences tailored to your preferences and usage patterns.

Content Personalization: We use cookies to customize the content, recommendations, and features you see based on your career goals, industry, experience level, and engagement patterns. This personalization helps ensure that you receive the most relevant coaching advice, career insights, and professional development recommendations.

Interface Customization: Cookies store your interface preferences, including language settings, theme choices, dashboard layouts, and accessibility accommodations. These preferences are maintained across sessions to provide a consistent and comfortable user experience.

Feature Recommendations: Based on your usage patterns and profile information, we use cookies to recommend relevant features, tools, and resources that may help advance your career goals. These recommendations are designed to help you discover valuable functionality that aligns with your professional development needs.

4.4 Marketing and Communication

With your consent, we use marketing cookies to deliver relevant communications and measure the effectiveness of our marketing efforts.

Targeted Advertising: Marketing cookies enable us to show you relevant advertisements on our website and across the internet. These cookies help us understand your interests and preferences, allowing us to deliver more relevant marketing messages and reduce the number of irrelevant advertisements you see.

Campaign Attribution: We use cookies to track the effectiveness of our marketing campaigns and understand which channels and messages are most effective in reaching and engaging our target audience. This information helps us optimize our marketing spend and improve our messaging.

Email Marketing Optimization: Cookies help us track email campaign performance, including open rates, click-through rates, and conversion metrics. This information enables us to improve our email content, timing, and targeting to provide more valuable communications.

4.5 Third-Party Service Integration

We use cookies to enable integration with third-party services that enhance our platform functionality.

Professional Platform Integration: With your consent, cookies facilitate integration with professional networking platforms like LinkedIn, enabling features such as profile import, network analysis, and career opportunity discovery. These integrations help provide more comprehensive career coaching and professional development services.

Calendar and Productivity Integration: Cookies enable integration with calendar applications and productivity tools, allowing features such as goal tracking, progress monitoring, and scheduling assistance. These integrations help provide more effective career coaching and professional development support.

Payment and Billing Integration: Cookies facilitate secure payment processing and billing management through third-party payment providers. These cookies help ensure smooth transaction processing while maintaining security and compliance with payment industry standards.

5. THIRD-PARTY COOKIES AND SERVICES

5.1 Analytics and Performance Monitoring Services

We work with several third-party analytics providers to understand how our Service is used and to improve performance.

Google Analytics: Google Analytics uses cookies to collect information about website usage, including page views, user sessions, traffic sources, and user behavior patterns. This service helps us understand our audience and optimize our website performance. Google Analytics cookies include _ga, _gid, _gat, and other identifiers that track user interactions across sessions and devices.

Google’s privacy policy governs their use of data collected through Google Analytics. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences in our cookie consent manager.

Mixpanel: Mixpanel provides advanced analytics capabilities that help us understand user engagement with specific features and track conversion events. Mixpanel cookies enable detailed analysis of user journeys and help us optimize our platform for better user outcomes.

Hotjar: Hotjar uses cookies to provide heatmaps, session recordings, and user feedback tools that help us understand how users interact with our website. These insights enable us to identify usability issues and improve the user experience.

5.2 Advertising and Marketing Services

With your consent, we use third-party advertising services to deliver relevant marketing messages and measure campaign effectiveness.

Google Ads: Google Ads uses cookies to deliver targeted advertisements and measure campaign performance. These cookies enable remarketing to previous website visitors and help us reach potential users who may be interested in our career coaching services.

Facebook Pixel: The Facebook Pixel uses cookies to track user interactions and enable targeted advertising on Facebook and Instagram. This service helps us reach relevant audiences and measure the effectiveness of our social media marketing campaigns.

LinkedIn Insight Tag: LinkedIn’s Insight Tag uses cookies to provide analytics about our LinkedIn marketing campaigns and enable targeted advertising to professional audiences. This service is particularly relevant for our career coaching platform as it helps us reach professionals who may benefit from our services.

5.3 Customer Support and Communication Services

We use third-party services to provide customer support and manage communications with our users.

Live Chat Platforms: Our customer support chat functionality may use third-party services that set cookies to maintain chat sessions, store conversation history, and provide personalized support experiences.

Email Marketing Services: We use email marketing platforms that set cookies to track email campaign performance, manage subscriber preferences, and provide personalized email content.

Survey and Feedback Tools: Third-party survey and feedback tools may use cookies to track survey responses, prevent duplicate submissions, and provide analytics about user feedback.

5.4 Content Delivery and Infrastructure Services

We use third-party infrastructure services that may set cookies to optimize content delivery and platform performance.

Content Delivery Networks (CDNs): CDN services use cookies to optimize content delivery, reduce load times, and improve website performance across different geographic regions.

Cloud Infrastructure Providers: Our cloud hosting providers may use cookies for load balancing, security monitoring, and performance optimization.

5.5 Third-Party Privacy Policies

Each third-party service provider has its own privacy policy and cookie practices. We encourage you to review these policies to understand how your information is handled:

We conduct due diligence on all third-party providers to ensure they maintain appropriate privacy and security standards. We also enter into data processing agreements with providers who handle personal information on our behalf.

6. COOKIE CONSENT AND MANAGEMENT

6.1 Cookie Consent Framework

We implement a comprehensive cookie consent management system that complies with international privacy laws and provides you with meaningful control over your cookie preferences.

Granular Consent Options: Our cookie consent banner provides granular options that allow you to accept or reject different categories of cookies. You can choose to accept only essential cookies, or you can selectively enable performance, functional, and marketing cookies based on your preferences.

Informed Consent: Before setting non-essential cookies, we provide clear information about what each category of cookies does, how they benefit your experience, and what data they collect. This information enables you to make informed decisions about your cookie preferences.

Consent Records: We maintain records of your consent choices, including the date and time of consent, the specific categories you accepted or rejected, and the version of our cookie policy that was in effect. These records help us demonstrate compliance with privacy regulations and respect your choices over time.

6.2 Cookie Preference Center

Our cookie preference center provides a centralized location where you can review and modify your cookie settings at any time.

Category-Based Management: The preference center organizes cookies into clear categories (Essential, Performance, Functional, Marketing) with detailed descriptions of each category’s purpose and the specific cookies included.

Individual Cookie Control: For each category, you can view detailed information about individual cookies, including their purpose, duration, and the third-party providers involved. This transparency enables you to make informed decisions about specific tracking technologies.

Real-Time Updates: Changes to your cookie preferences take effect immediately, and our systems respect your choices across all current and future sessions. You can modify your preferences at any time without needing to clear your browser cookies manually.

6.3 Consent Withdrawal and Modification

You have the right to withdraw or modify your cookie consent at any time, and we provide multiple ways to exercise this right.

Easy Withdrawal Process: You can withdraw consent for non-essential cookies through our cookie preference center, which is accessible from every page of our website. The withdrawal process is as simple as the original consent process.

Selective Modification: You can modify your consent for specific cookie categories without affecting others. For example, you might choose to disable marketing cookies while maintaining performance and functional cookies.

No Negative Consequences: Withdrawing consent for non-essential cookies does not affect your ability to use our core services. Essential cookies will continue to function to ensure basic platform functionality and security.

6.4 Browser-Based Cookie Controls

In addition to our cookie preference center, you can manage cookies through your browser settings.

Browser Cookie Settings: Most modern browsers provide built-in cookie management tools that allow you to block, delete, or restrict cookies. You can access these settings through your browser’s privacy or security preferences.

Third-Party Opt-Out Tools: Many third-party advertising networks and analytics providers offer their own opt-out tools that allow you to disable tracking across multiple websites. We provide links to these tools in our cookie preference center.

Do Not Track Signals: While our website does not currently respond to Do Not Track (DNT) browser signals, you can achieve similar results by adjusting your cookie preferences through our preference center or browser settings.

6.5 Mobile Application Cookie Management

For our mobile applications, cookie management works differently due to the nature of mobile platforms.

App-Based Preferences: Our mobile applications include privacy settings that allow you to control tracking and analytics features. These settings are accessible through the app’s settings or preferences menu.

Device-Level Controls: Mobile devices provide system-level privacy controls that can limit tracking across applications. We respect these device-level settings and provide information about how to access them.

SDK Management: Our mobile applications use software development kits (SDKs) that may collect information similar to cookies. We provide controls for these SDKs through our app privacy settings.

7. YOUR COOKIE CHOICES

7.1 Managing Cookie Preferences

You have several options for managing how cookies are used when you interact with our Service.

Cookie Preference Center: Our comprehensive cookie preference center is accessible from the footer of every page on our website. This center allows you to:

  • Review detailed information about each cookie category
  • Enable or disable specific types of cookies
  • View information about third-party cookie providers
  • Access links to third-party opt-out tools
  • Update your preferences at any time

Browser Settings: All major web browsers provide built-in tools for managing cookies:

Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Here you can block all cookies, block third-party cookies, or manage cookies on a site-by-site basis.

Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data. Firefox offers enhanced tracking protection and allows you to block cookies from trackers, social media, and other categories.

Safari: Access Preferences > Privacy > Manage Website Data. Safari includes intelligent tracking prevention and allows you to prevent cross-site tracking.

Microsoft Edge: Navigate to Settings > Cookies and site permissions > Cookies and site data. Edge provides tracking prevention levels and detailed cookie management options.

7.2 Third-Party Opt-Out Options

Many third-party services provide their own opt-out mechanisms that work across multiple websites.

Google Ads Settings: You can control Google’s use of cookies for advertising purposes through your Google Ads Settings at https://adssettings.google.com/. This allows you to opt out of personalized advertising and manage your advertising preferences.

Facebook Off-Facebook Activity: Facebook provides tools to control how your off-Facebook activity is used for advertising. You can access these controls through your Facebook privacy settings.

Network Advertising Initiative (NAI): The NAI provides a centralized opt-out tool for many advertising networks at http://optout.networkadvertising.org/. This tool allows you to opt out of behavioral advertising from participating companies.

Digital Advertising Alliance (DAA): The DAA offers opt-out tools for interest-based advertising at http://optout.aboutads.info/. These tools work across many advertising networks and websites.

7.3 Mobile Device Controls

Mobile devices provide system-level privacy controls that affect how our mobile applications can track and collect information.

iOS Privacy Controls:

  • Limit Ad Tracking: Prevents apps from accessing your advertising identifier
  • App Tracking Transparency: Requires apps to request permission before tracking
  • Privacy Report: Shows how apps use your data and access device features

Android Privacy Controls:

  • Opt out of Ads Personalization: Limits personalized advertising
  • App Permissions: Control what data apps can access
  • Privacy Dashboard: View and control app data access

7.4 Email and Communication Preferences

You can control how we use tracking technologies in our email communications.

Email Tracking Opt-Out: You can disable email tracking by adjusting your communication preferences in your account settings. This prevents us from tracking email opens, clicks, and other engagement metrics.

Unsubscribe Options: All marketing emails include unsubscribe links that allow you to opt out of specific types of communications or all marketing emails.

Communication Preference Center: Your account includes a communication preference center where you can control the types of emails you receive and how we track engagement with those communications.

7.5 Impact of Cookie Choices

Understanding how your cookie choices affect your experience helps you make informed decisions.

Essential Cookies: Disabling essential cookies will significantly impact your ability to use our Service. You may experience login issues, security vulnerabilities, and loss of basic functionality.

Performance Cookies: Disabling performance cookies means we cannot track how you use our Service, which may result in a less optimized experience over time. However, core functionality will remain intact.

Functional Cookies: Disabling functional cookies will prevent personalization features from working properly. You may need to re-enter preferences and settings more frequently.

Marketing Cookies: Disabling marketing cookies will prevent targeted advertising and may result in less relevant marketing communications. However, this will not affect your ability to use our core services.

8. INTERNATIONAL COMPLIANCE

8.1 European Union Compliance (GDPR and ePrivacy Directive)

Our cookie practices comply with the European Union’s General Data Protection Regulation (GDPR) and the ePrivacy Directive (Cookie Law).

Consent Requirements: Under EU law, we must obtain your explicit consent before setting non-essential cookies. Our cookie consent banner meets these requirements by:

  • Providing clear information about cookie purposes
  • Offering granular consent options for different cookie categories
  • Ensuring consent is freely given, specific, informed, and unambiguous
  • Making it as easy to withdraw consent as it is to give consent

Legitimate Interest Assessment: For certain analytics and performance cookies, we may rely on legitimate interest as a legal basis. We conduct legitimate interest assessments to ensure our interests do not override your fundamental rights and freedoms.

Data Subject Rights: Under GDPR, you have specific rights regarding cookies and the personal data they collect:

  • Right to access information about cookies and data collection
  • Right to rectify inaccurate data collected through cookies
  • Right to erase data collected through cookies
  • Right to restrict processing of cookie data
  • Right to data portability for cookie-collected data
  • Right to object to cookie-based processing

8.2 United Kingdom Compliance (UK GDPR and PECR)

Following Brexit, the UK maintains its own data protection framework that closely mirrors EU requirements.

Privacy and Electronic Communications Regulations (PECR): PECR specifically governs the use of cookies and similar technologies in the UK. We comply with PECR requirements by:

  • Obtaining consent for non-essential cookies
  • Providing clear information about cookie purposes
  • Offering easy ways to manage cookie preferences
  • Respecting user choices about cookie usage

UK GDPR Compliance: Our cookie practices align with UK GDPR requirements for lawful processing, transparency, and individual rights.

8.3 California Compliance (CCPA/CPRA)

The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) include specific provisions related to cookies and online tracking.

Sale and Sharing of Personal Information: Under CCPA/CPRA, sharing personal information collected through cookies with third parties for advertising purposes may constitute “selling” or “sharing” personal information. We provide clear opt-out mechanisms for these activities.

Do Not Sell or Share My Personal Information: We provide a “Do Not Sell or Share My Personal Information” link that allows California residents to opt out of activities that may be considered selling or sharing under CCPA/CPRA.

Sensitive Personal Information: CPRA includes specific protections for sensitive personal information. We limit the use of sensitive information collected through cookies and provide opt-out mechanisms where required.

8.4 Canadian Compliance (PIPEDA)

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) governs how we handle personal information collected through cookies.

Consent Requirements: PIPEDA requires meaningful consent for the collection, use, and disclosure of personal information. Our cookie consent mechanisms meet these requirements by providing clear information and genuine choice.

Purpose Limitation: We use cookie-collected information only for the purposes disclosed at the time of collection, in accordance with PIPEDA’s purpose limitation principle.

8.5 Other International Requirements

We monitor and comply with cookie and privacy laws in other jurisdictions where we operate.

Australia: The Privacy Act 1988 and Australian Privacy Principles govern our cookie practices for Australian users. We ensure compliance with notification requirements and individual rights.

Brazil: The Lei Geral de Proteção de Dados (LGPD) includes requirements for consent and transparency that apply to our cookie practices for Brazilian users.

Singapore: The Personal Data Protection Act (PDPA) governs how we collect and use personal information through cookies for Singapore users.

Japan: The Act on the Protection of Personal Information (APPI) includes requirements for consent and data handling that apply to our cookie practices for Japanese users.

9. MOBILE APPLICATIONS AND SDKS

9.1 Mobile Application Tracking

Our mobile applications use different technologies than web browsers for tracking and analytics, but we apply the same privacy principles.

Software Development Kits (SDKs): Mobile applications use SDKs instead of cookies to collect information about app usage, performance, and user behavior. These SDKs serve similar purposes to web cookies but are integrated directly into the application code.

Mobile Identifiers: Instead of cookies, mobile applications may use device identifiers such as:

  • Advertising ID (Android) or Identifier for Advertisers (iOS)
  • Installation ID or app instance ID
  • Device fingerprinting based on device characteristics
  • Custom identifiers generated by our applications

9.2 Types of Mobile Tracking

Analytics SDKs: We use analytics SDKs to understand how users interact with our mobile applications, including:

  • Screen views and user navigation patterns
  • Feature usage and engagement metrics
  • App performance and crash reporting
  • User retention and session analytics

Performance Monitoring SDKs: Performance monitoring SDKs help us identify and fix technical issues:

  • App crash detection and reporting
  • Performance metrics and optimization data
  • Network connectivity and API response monitoring
  • Device compatibility and error tracking

Marketing and Attribution SDKs: With appropriate consent, we may use marketing SDKs for:

  • Campaign attribution and conversion tracking
  • User acquisition analytics
  • Remarketing and audience building
  • Cross-platform user identification

9.3 Mobile Privacy Controls

App-Level Privacy Settings: Our mobile applications include privacy settings that allow you to control tracking and data collection:

  • Analytics and performance tracking toggles
  • Marketing and advertising preference controls
  • Data sharing and third-party integration settings
  • Notification and communication preferences

Device-Level Privacy Controls: Mobile operating systems provide system-level privacy controls:

iOS Controls:

  • App Tracking Transparency (ATT) prompts
  • Limit Ad Tracking settings
  • App-specific privacy settings
  • Privacy Report and App Privacy Report

Android Controls:

  • Opt out of Ads Personalization
  • App permission management
  • Privacy Dashboard and Permission Manager
  • Google Play Protect and security settings

9.4 SDK Data Handling

Data Minimization: We configure SDKs to collect only the minimum data necessary for their intended purposes and regularly review SDK data collection practices.

Third-Party SDK Management: We carefully evaluate third-party SDKs for privacy compliance and data handling practices. We maintain agreements with SDK providers that include data protection requirements.

Data Retention: Mobile application data is subject to the same retention policies as web-based data, with automatic deletion based on data type and purpose.

9.5 Cross-Platform Tracking

Unified User Experience: We may use cross-platform identifiers to provide a consistent experience across web and mobile platforms, but only with appropriate consent and privacy controls.

Data Synchronization: With your permission, we may synchronize certain preferences and settings across devices to provide a seamless experience.

Privacy-Preserving Techniques: We use privacy-preserving techniques such as hashing and encryption to protect user identifiers during cross-platform tracking.

10. DATA RETENTION FOR COOKIES

10.1 Cookie Retention Periods

Different types of cookies have different retention periods based on their purpose and legal requirements.

Session Cookies: Session cookies are automatically deleted when you close your browser or end your session. These cookies do not persist beyond your current visit to our website.

Essential Persistent Cookies: Essential cookies that remain on your device typically have retention periods of:

  • Authentication cookies: 30 days to 1 year
  • Security cookies: 24 hours to 30 days
  • Functional cookies: 30 days to 2 years

Analytics and Performance Cookies: Analytics cookies typically have retention periods of:

  • Google Analytics cookies: 2 years (configurable)
  • Custom analytics cookies: 1 to 2 years
  • Performance monitoring cookies: 30 days to 1 year

Marketing and Advertising Cookies: Marketing cookies typically have retention periods of:

  • Advertising cookies: 30 days to 1 year
  • Remarketing cookies: 30 to 540 days
  • Campaign attribution cookies: 30 to 90 days

10.2 Data Retention Principles

Purpose Limitation: We retain cookie data only for as long as necessary to fulfill the purposes for which it was collected.

Legal Compliance: Some cookie data may be retained longer to comply with legal obligations, such as fraud prevention or regulatory requirements.

User Control: You can delete cookies at any time through your browser settings or our cookie preference center, regardless of their intended retention period.

10.3 Automatic Deletion

Scheduled Cleanup: We implement automated systems to delete expired cookies and associated data according to our retention schedules.

Consent Withdrawal: When you withdraw consent for certain cookies, we stop collecting new data and begin the deletion process for existing data.

Account Deletion: When you delete your account, we delete associated cookie data according to our data retention policies.

10.4 Server-Side Data Retention

Log Data: Server logs containing cookie-related information are typically retained for:

  • Security logs: 1 to 3 years
  • Analytics logs: 1 to 2 years
  • Performance logs: 30 days to 1 year

Aggregated Data: Aggregated and anonymized data derived from cookies may be retained indefinitely for research and service improvement purposes.

11. UPDATES TO THIS COOKIE POLICY

11.1 Policy Review and Updates

We regularly review and update this Cookie Policy to ensure it remains accurate, comprehensive, and compliant with applicable laws.

Regular Reviews: We conduct comprehensive reviews of this Cookie Policy at least annually, or more frequently when:

  • We implement new cookies or tracking technologies
  • We change our data collection or processing practices
  • New privacy laws or regulations come into effect
  • We receive feedback or questions that indicate clarification is needed

Stakeholder Input: We consider input from users, privacy advocates, legal counsel, and regulatory authorities when updating our cookie practices and policies.

11.2 Notification of Changes

Material Changes: For significant changes that affect how we use cookies or your privacy rights, we will provide prominent notice through:

  • Email notifications to registered users
  • Banner notifications on our website
  • In-app notifications in our mobile applications
  • Updates to our cookie consent banner

Minor Changes: For minor changes such as clarifications, formatting improvements, or contact information updates, we will update the “Last Updated” date and may provide less prominent notice.

11.3 Consent for Changes

New Cookie Categories: If we introduce new categories of cookies that require consent, we will seek your consent through our cookie consent banner before implementing these cookies.

Expanded Use: If we expand the use of existing cookies for new purposes, we will update our consent mechanisms and seek appropriate consent where required.

11.4 Historical Versions

We maintain historical versions of this Cookie Policy for reference and transparency. You can request access to previous versions by contacting our privacy team.

12. CONTACT INFORMATION

12.1 General Cookie Policy Inquiries

For questions about this Cookie Policy or our cookie practices, please contact us:

Email: legal@consiliari.ai
Phone: +1-939-383-3027
Mail: Nova Nexus LLC
Privacy Team
100 Cecilio Urbina St, Unit 213 Guaynabo, PR 00970


12.5 Regulatory Complaints

If you believe our cookie practices violate applicable privacy laws, you may contact relevant regulatory authorities:

European Union: Your local Data Protection Authority
United Kingdom: Information Commissioner’s Office (ICO)
California: California Privacy Protection Agency
Canada: Office of the Privacy Commissioner of Canada

12.6 Response Timeframes

We strive to respond to cookie policy inquiries promptly:

  • General questions: Within 5 business days
  • Technical support: Within 2 business days
  • Privacy rights requests: Within 30 days
  • Urgent matters: Within 24 hours