Who we are
Suggested text: Our website address is: https://consiliari.ai
Effective Date: 4/1/2025
Last Updated: 7/11/2025
ACCEPTANCE OF TERMS
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Nova Nexus LLC, a limited liability company (“Company,” “we,” “us,” or “our”), regarding your access to and use of the Consiliari AI platform, website, mobile applications, and related services (collectively, the “Service”). The Service provides AI-powered career coaching, strategic guidance, and professional development tools.
BY ACCESSING, BROWSING, OR USING THE SERVICE, OR BY CLICKING “I AGREE” OR SIMILAR BUTTONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS AND REGULATIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.
These Terms incorporate by reference our Privacy Policy, which describes how we collect, use, and protect your information. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.
1. DEFINITIONS
For purposes of these Terms, the following definitions apply:
“Account” means the user account you create to access and use the Service.
“AI Coaching” means the artificial intelligence-powered career guidance, recommendations, and insights provided through the Service.
“Content” means any text, data, information, software, graphics, photographs, videos, audio, creative works, or other materials.
“Personal Data” means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
“Platform” means the Consiliari AI software platform, including all related technology, algorithms, and artificial intelligence systems.
“Subscription” means your paid access to premium features of the Service for a specified period.
“User Content” means any Content that you upload, submit, post, or otherwise provide to the Service.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Age and Capacity Requirements
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2.2 Account Creation and Security
To access certain features of the Service, you must create an Account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your Account information to keep it accurate and complete
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your Account or any other breach of security
- Accept all responsibility for all activities that occur under your Account
You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account, whether or not authorized by you.
2.3 Account Restrictions
You may not:
- Create more than one Account without our prior written consent
- Share your Account credentials with any third party
- Use another person’s Account without permission
- Create an Account using false or misleading information
- Create an Account if you have been previously banned from the Service
3. DESCRIPTION OF SERVICE
3.1 AI-Powered Career Coaching
Consiliari AI provides artificial intelligence-powered career coaching and professional development services, including but not limited to:
- Personalized career assessments and optimization scores
- Strategic career planning and roadmap development
- Salary benchmarking and compensation optimization guidance
- Skill gap analysis and development recommendations
- Industry trend insights and market intelligence
- Interview preparation and negotiation coaching
- Professional networking and personal branding guidance
3.2 Service Availability
We strive to provide continuous access to the Service, but we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, technical difficulties, or circumstances beyond our control.
3.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the Service without notice or liability.
4. SUBSCRIPTION PLANS AND BILLING
4.1 Subscription Tiers
The Service is offered through multiple subscription tiers:
Free Tier: Limited access to basic features at no cost Career Optimizer: Full access to premium features for a monthly or annual subscription fee Enterprise: Custom pricing and features for organizational accounts
Current pricing and features for each tier are available on our website and may be updated from time to time.
4.2 Billing and Payment
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly provided in these Terms. You authorize us to charge your designated payment method for all applicable fees.
4.3 Automatic Renewal
Subscriptions automatically renew for successive periods of the same duration as your initial subscription term unless you cancel your subscription before the renewal date. We will charge your payment method for the renewal fee unless you cancel your subscription.
4.4 Price Changes
We may change subscription fees at any time. For existing subscribers, price changes will take effect at the start of your next billing cycle after we provide you with at least 30 days’ advance notice.
4.5 Taxes
You are responsible for all applicable taxes, duties, and governmental charges related to your use of the Service.
5. REFUND AND CANCELLATION POLICY
5.1 Free Tier
No refunds apply to the Free Tier as no payment is required.
5.2 Monthly Subscriptions
Monthly subscriptions are non-refundable. You may cancel your monthly subscription at any time to prevent future charges, but you will not receive a refund for the current billing period.
5.3 Annual Subscriptions
Annual subscriptions include a 14-day satisfaction guarantee. If you are unsatisfied with the Service, you may request a full refund within 14 days of your initial purchase. After the 14-day period, annual subscriptions are non-refundable.
5.4 Cancellation Process
You may cancel your subscription at any time through your Account settings or by contacting our customer support. Cancellation will take effect at the end of your current billing period, and you will retain access to premium features until that time.
5.5 Refund Processing
Approved refunds will be processed within 5-10 business days to your original payment method.
6. ACCEPTABLE USE POLICY
6.1 Permitted Uses
You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a professional manner consistent with its intended purpose as a career development platform.
6.2 Prohibited Activities
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
- Violate the rights of others, including intellectual property, privacy, or publicity rights
- Upload, post, or transmit any Content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Attempt to gain unauthorized access to the Service, other user accounts, or computer systems
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Use automated scripts, bots, or other automated means to access the Service
- Reverse engineer, decompile, or disassemble any aspect of the Service
- Use the Service to develop competing products or services
- Share your Account credentials or allow others to use your Account
- Violate any usage limits or fair use policies we may implement
6.3 Fair Use Policy
To ensure optimal performance for all users, we may implement fair use policies that limit excessive usage of AI coaching sessions, data exports, or other Service features. We will provide reasonable notice of any such limitations.
7. USER CONTENT AND DATA
7.1 User Content Ownership
You retain ownership of all User Content you provide to the Service. However, by providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and distribute your User Content solely for the purpose of providing and improving the Service.
7.2 User Content Responsibilities
You are solely responsible for your User Content and represent and warrant that:
- You own or have the necessary rights to provide your User Content
- Your User Content does not violate these Terms or any applicable laws
- Your User Content does not infringe the rights of any third party
- Your User Content is accurate and not misleading
7.3 Data Processing and AI Training
We may use aggregated and anonymized data derived from your use of the Service to improve our AI algorithms and Service functionality. We will not use your personal information for AI training without your explicit consent, except as described in our Privacy Policy.
7.4 Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. THIRD-PARTY INTEGRATIONS
8.1 Third-Party Services
The Service may integrate with or provide access to third-party services, including but not limited to:
- LinkedIn and other professional networking platforms
- Calendar applications
- Human resources information systems
- AI and machine learning services
8.2 Third-Party Terms
Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.
8.3 Data Sharing
When you connect third-party services to your Account, you authorize us to access and use data from those services as necessary to provide the Service. We will handle such data in accordance with our Privacy Policy.
9. INTELLECTUAL PROPERTY RIGHTS
9.1 Our Intellectual Property
The Service, including all Content, software, algorithms, artificial intelligence models, trademarks, logos, and other intellectual property, is owned by Nova Nexus LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.
9.2 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.
9.3 Restrictions
You may not:
- Copy, modify, or create derivative works of the Service
- Distribute, sell, or sublicense access to the Service
- Remove or alter any proprietary notices or labels
- Use our trademarks or logos without prior written consent
10. AI COACHING DISCLAIMERS AND LIMITATIONS
10.1 Nature of AI Coaching
IMPORTANT: The AI coaching provided through the Service is not professional counseling, therapy, medical advice, or licensed career coaching. The Service provides general guidance, insights, and recommendations based on artificial intelligence algorithms and should not be considered a substitute for professional advice from qualified practitioners.
10.2 No Professional Relationship
Use of the Service does not create a professional counselor-client, therapist-patient, or formal coach-client relationship. Our AI coaching is designed to provide general career guidance and should be used as a supplement to, not a replacement for, professional career counseling or coaching services.
10.3 Accuracy and Reliability Limitations
While we strive to provide accurate and helpful information, AI-generated content may contain errors, inaccuracies, or outdated information. You should:
- Verify important information independently
- Use your own judgment when making career decisions
- Consult with qualified professionals for significant career changes
- Not rely solely on AI recommendations for important decisions
10.4 No Outcome Guarantees
WE MAKE NO GUARANTEES OR WARRANTIES REGARDING CAREER OUTCOMES, JOB PLACEMENT, SALARY INCREASES, PROMOTIONS, OR ANY OTHER PROFESSIONAL RESULTS. Career success depends on numerous factors beyond our control, including market conditions, individual effort, qualifications, and circumstances.
10.5 Emergency Situations
If you are experiencing a mental health crisis or emergency, do not rely on the Service for assistance. Instead, immediately contact:
- Emergency services (911 in the US)
- National Suicide Prevention Lifeline (988 in the US)
- Your local emergency services
- A qualified mental health professional
11. PRIVACY AND DATA PROTECTION
11.1 Privacy Policy
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
11.2 International Data Transfers
As we operate internationally, your personal data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11.3 Data Subject Rights
If you are located in the European Union, United Kingdom, or other jurisdictions with applicable data protection laws, you may have certain rights regarding your personal data, including rights to access, rectify, erase, restrict processing, data portability, and object to processing. Contact us to exercise these rights.
11.4 Data Retention
We retain your personal data only as long as necessary to provide the Service and fulfill our legal obligations. You may request deletion of your data, subject to certain exceptions for legal compliance and legitimate business purposes.
12. DISCLAIMERS AND WARRANTIES
12.1 Service Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
12.2 AI Technology Limitations
WE DISCLAIM ALL WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT. Artificial intelligence technology has inherent limitations and may produce unexpected or inaccurate results.
12.3 No Warranty of Availability
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. We may experience downtime, technical difficulties, or service interruptions.
12.4 Third-Party Disclaimers
WE DISCLAIM ALL WARRANTIES REGARDING THIRD-PARTY SERVICES, CONTENT, OR INTEGRATIONS. We are not responsible for the availability, accuracy, or functionality of third-party services.
13. LIMITATION OF LIABILITY
13.1 Damages Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NOVA NEXUS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
13.2 Total Liability Cap
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
13.3 Career Outcome Disclaimer
WE SHALL NOT BE LIABLE FOR ANY CAREER-RELATED OUTCOMES, INCLUDING BUT NOT LIMITED TO JOB LOSS, FAILED INTERVIEWS, SALARY NEGOTIATIONS, OR OTHER PROFESSIONAL CONSEQUENCES THAT MAY RESULT FROM FOLLOWING AI-GENERATED RECOMMENDATIONS.
13.4 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Nova Nexus LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your User Content
- Your violation of any third-party rights
- Any false or misleading information you provide
15. TERMINATION
15.1 Termination by You
You may terminate your Account and these Terms at any time by canceling your subscription and ceasing use of the Service. Termination will not entitle you to any refund except as expressly provided in our refund policy.
15.2 Termination by Us
We may terminate or suspend your Account and access to the Service immediately, without prior notice, if:
- You violate these Terms
- You engage in fraudulent or illegal activities
- Your Account remains inactive for an extended period
- We discontinue the Service
- Required by law or court order
15.3 Effect of Termination
Upon termination:
- Your right to access and use the Service will cease immediately
- We may delete your Account and User Content
- Provisions that by their nature should survive termination will remain in effect
15.4 Data Export
Before termination, you may export your data through the tools provided in your Account settings, subject to technical limitations and applicable laws.
16. DISPUTE RESOLUTION
16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [INSERT STATE/JURISDICTION], without regard to its conflict of law principles.
16.2 Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in [INSERT JURISDICTION], and you hereby consent to personal jurisdiction and venue therein.
16.3 Informal Resolution
Before filing any formal legal action, you agree to first contact us to attempt to resolve the dispute informally. We will work in good faith to resolve any disputes.
16.4 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
17. INTERNATIONAL COMPLIANCE
17.1 Global Operations
As we operate internationally, we comply with applicable laws in jurisdictions where we provide the Service, including but not limited to:
- General Data Protection Regulation (GDPR) in the European Union
- California Consumer Privacy Act (CCPA) in California
- Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada
- Other applicable data protection and privacy laws
17.2 Export Controls
The Service may be subject to export control laws and regulations. You agree to comply with all applicable export control laws and not to export, re-export, or transfer the Service to prohibited countries or persons.
17.3 Local Law Compliance
You are responsible for ensuring your use of the Service complies with all applicable local laws and regulations in your jurisdiction.
18. AFFILIATE AND REFERRAL PROGRAMS
18.1 Affiliate Program
We may offer affiliate programs that allow you to earn commissions for referring new users to the Service. Participation in affiliate programs is subject to separate terms and conditions.
18.2 Referral Program
We may offer referral programs that provide benefits for referring friends and colleagues to the Service. Referral program terms will be provided separately and incorporated by reference.
18.3 Program Modifications
We reserve the right to modify, suspend, or terminate affiliate and referral programs at any time with reasonable notice.
19. GENERAL PROVISIONS
19.1 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Nova Nexus LLC regarding the Service and supersede all prior agreements and understandings.
19.2 Amendments
We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated through the Service or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
19.3 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
19.4 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
19.5 Assignment
You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without restriction.
19.6 Notices
Notices to you may be made via email, regular mail, or postings on the Service. Notices to us should be sent to [INSERT CONTACT EMAIL].
19.7 Language
These Terms are written in English. Any translations are provided for convenience only, and the English version will control in case of conflicts.
20. CONTACT INFORMATION
If you have any questions about these Terms or the Service, please contact us:
Consiliari AI Team
Nova Nexus LLC
Email: legal@consiliari.ai
Address: 100 Cecilio Urbina St, Unit 213 Guaynabo, PR 00970
Phone: +1-939-383-3027
For data protection inquiries, please contact our Data Protection Officer at privacy@consiliari.ai
These Terms of Service are effective as of the date you first access or use the Service.